L&A Mutual Insurance Co. policy holders can report a loss to our Agents or Brokers or to our Napanee office during our regular office hours at 613-354-4810 or 1-800-267-7812 and Press 5.
After Hours Claims: Outside regular business hours, claims can be reported to our 24 hour emergency claims service line at 1-800-722-9556. Please listen carefully to the answering recording.
Information to collect at an auto accident:
- Names of other people involved in the accident
- Names of other insurance companies
- Insurance policy numbers
- Name of police officer and incident number
Make every effort to prevent further loss to your dwelling and personal property.
If necessary and appropriate, notify police – fire – ambulance emergency services.